Zoom Video Communications has agreed to provide new security protections for its video conference platform, Attorney General Letitia James on Thursday announced. 

Zoom and other video conference technologies have become a ubiquitous aspect of working from home for workers stuck inside due to the coronavirus pandemic and social distancing guidelines. 

“Our lives have inexorably changed over the past two months, and while Zoom has provided an invaluable service, it unacceptably did so without critical security protections,” James said. “This agreement puts protections in place so that Zoom users have control over their privacy and security, and so that workplaces, schools, religious institutions, and consumers don’t have to worry while participating in a video call. As the coronavirus continues to spread across New York State and this nation and we come more accustomed to our new normal, my office will continue to do everything in its power to help our state’s residents and give them every tool to continue living their lives.”

Zoom in particular has seen a surge in demand during the pandemic. There have been security issues associated the app's use, however, such as being "Zoom bombed" by uninvited participants. 

Zoom has agreed to changes meant to protect users and the company will conduct a risk assessment. 

James had previously opened an investigation into Zoom's security practices.