Schools across New York state had to reschedule their computer-based testing after technical issues with the state education's website on Tuesday and Wednesday.
The outage impacted students in grades three through eight. The state Education Department says 10% of schools were affected.
A majority of the schools contacted by Spectrum News 1 said they had to reschedule testing as the issue persists. The state Education Department said it will extend the testing window to May 23.
“NYSED apologizes to schools, students and families and, like those who were impacted, finds this situation unacceptable. Make no mistake: the state’s testing vendor, NWEA, handles the issues that have affected testing this year,” JP O’Hare, a spokesperson for NYSED, said in a statement.
“We have been in contact with NWEA leadership to demand answers for why this situation has occurred and solutions to ensure that students will not be affected any further during the spring 2025 testing window."
O’Hare said that NWEA has provided assurance for a permanent solution will be put in place to avoid slowdowns.
“NYSED understands that losing two testing days impacts a school’s testing plans and may require flexibility to ensure there is sufficient time to complete the grades 3-8 tests," he said.